Privacy Policy
Last updated: October 28, 2026
At Ravelo Software Solutions we respect your privacy. This policy explains what data we collect through this website, what we use it for and what rights you have over it.
Data controller
Ravelo Software Solutions, based in Santo Domingo, Dominican Republic, is responsible for the personal data collected on this site. You can reach us at info@ravelosoftwaresolutions.com.do.
Data we collect
Contact form: name, email address, company, phone number, service of interest and the message you send us.
Technical data: IP address (used only to limit abusive form submissions), browser type, pages visited and aggregated usage data collected through Google Analytics.
If you write to us on WhatsApp, that conversation is also governed by WhatsApp's policies.
How we use your data
To answer your enquiries and prepare service proposals.
To understand how the site is used so we can improve it.
To protect the site against spam and abuse.
We do not sell or rent your personal data to third parties.
Cookies and third-party services
We use Google Analytics to measure site traffic, and Google services that may set cookies in your browser. You can block or delete cookies in your browser settings.
Contact form emails are sent through Resend, an email delivery provider that processes the data on our behalf.
Retention
We keep contact messages for as long as needed to handle your request and maintain the business relationship, and delete them once they are no longer needed, unless the law requires us to keep them.
Your rights
Under Dominican Republic Law 172-13 on personal data protection, you can request access to, correction of, deletion of or objection to the processing of your data by writing to info@ravelosoftwaresolutions.com.do.
Changes to this policy
We may update this policy to reflect changes to the site or the law. The date of the latest update is shown at the top of this page.